Featured Stories

Tom Pollard

Tom Pollard

By Janice Lane Palko 

 “Some people are like beautiful flowers. They’re planted in a career and work at that job their whole life. Me? I’m more like a weed.” Tom Pollard laughed. “I thrived through persistence!” 

Tom Pollard, 70, of Brighton Heights is the owner of three businesses: Tom Pollard Designs, a custom brass ornament company; Positively Pittsburgh, a business specializing in Pittsburgh souvenirs and gifts; and PopularPittsburgh.com, a website devoted to everything Pittsburgh–from recipes to movie and restaurant reviews to profiles of Pittsburghers and entrepreneurs to sharing fun activities in and around Western Pennsylvania. 

“I don’t believe many people want to really stop working. I believe that after you do the same old, same old for years and years at some point, many people want to do something different. For many that means retirement. For me it means starting a new business venture,” Tom said. “I feel fortunate I’m able to do this. At this point, I’ll only get involved with a business I can start very small and try to grow. I have to be very careful with the businesses I pursue.  Money doesn’t grow on trees.” 

Tom grew up in the Chicken Hill neighborhood of Pittsburgh and attended Langley High School. As a teen, he developed a love for photography. “My friend, Bill, had a grandfather who lived in Homestead His grandfather had a darkroom and would invite Bill over to develop pictures every Saturday morning. Bill would only go if I came along. One day while making black and white prints, Bill’s grandfather looked at me and asked if I had seen Bill lately.” Bill had stopped going to the darkroom lessons a long time ago, but Tom had continued. He couldn’t get photography out of his system. 

Tom’s entrepreneurial bent was apparent even as a teen. “I cut grass, shoveled snow and sold newspapers on the street corner in the West End,” said Tom. After high school, he got a job at Max Azens, “doing anything they wanted me to do.” After two years, he was promoted to manager of the Shipping Department. “The company sent me to Pitt for specialized retail courses. I learned things there that I still use today.” 

One of Tom’s biggest regrets came in 1969 when he was drafted. “I really wanted to serve. Probably because my dad told me I should go to Canada. Maybe it was rebellion, but I went through all the physicals until someone noticed on the day we were scheduled to leave that I was walking with a limp. I’d broken my leg a couple of times as a kid, and they told me I couldn’t serve. You can’t march and limp. I was so embarrassed, I didn’t go back to Azens,” he said. 

He did some construction and then took on some side jobs painting until a job came open at Penn Camera on Smithfield Street. “I grabbed it. I didn’t even ask what they paid.” The job gave him access to the world of photography. From the retail store Tom and a friend opened a commercial photo studio, Triangle Studio, in the heart of the city. “We shot catalogs for Gimbles, annual reports for utility companies and public relations photos for everybody from Alcoa to Westinghouse,” Tom said.  

Then the 1980s came along with the demise of the steel industry and many others. “Gimbles went out of business. It seemed like many of our corporate clients were cutting their budgets. My partnership ended; our studio was gone.” 

Now 35 and married to wife Carol and the father of two girls, he found himself selling photo magnets and postcards to make ends meet. That was the beginning of Positively Pittsburgh. 

“Tom Pollard Designs started when I was making a delivery to a former retailer in Station Square, The Hello Shop. Susan, the store manager, told me that they wanted to find a supplier of Pittsburgh brass Christmas ornaments. I told her I could be that supplier. I knew nothing about the ornament business, but I learned quick, and she had her ornaments as promised,” said Tom.  

Nine years ago, Tom launched his Pittsburgh information web site, PopularPittsburgh.com. “I don’t know how this venture survived,” Tom said. “There were just so many things I didn’t know, so many things I assumed would happen.” But he didn’t give up on the site because of something he recently learned. “I heard that if you want to be successful in just about anything, you have to put 10,000 hours in to developing your skills. I believe I’ve hit the 10,000-hour mark. Let’s see what happens from here,” said Tom.  

In the beginning, Google Analytics revealed that a paltry 20 people were reading the site daily. This year, 250,000 come to the site for information on Pittsburgh. Tom employs nine people either on salary on freelance basis for his three businesses. “I’m very fortunate to have these talented men and women working with me.” 

Even though Tom is in no hurry to retire, he doesn’t anticipate launching any new ventures. “I’ve started my last business. But one thing I would like to do is get some public speaking engagements on topics ranging from: starting a business, entrepreneurial stories, the real Pittsburgh or on whether or not to retire.” When asked if he was a good speaker, Tom replied, “Not nearly as good as I want to be, but just wait until I have 10,000 hours behind me.” 

While Tom’s career path has been circuitous, Carol’s was like the beautiful flower. She retired several tears ago after 42 years of working as a special education teacher. In addition to raising their two daughters, the Pollards are the proud grandparents of five.  

“I think we all want to do something we consider meaningful,” said Tom. “And I can’t think of anything else I’d rather be doing than what I’m doing. I consider this the eighth round, and I’m doing my best to go the distance.” 

 

 

 

 

 

 

 


 

Dr. Elaine Berkowitz: An Extraordinary Life of Service 

By Janice Lane Palko 

Only a life lived for others is a life worthwhile – Albert Einstein 

To say that Berkovitz-4Dr. Elaine Berkowitz has lived a life of service is an understatement. From the time that she began volunteering at age 14 at Montefiore Hospital until now, Dr. Berkowitz has been serving humanity. Raised in Squirrel Hill and a graduate of Taylor Allderdice High School, Dr. Berkowitz, 73, is still caring for others, practicing geriatric and special-needs dentistry. She treats patients in private homes, nursing homes, rehabilitation facilities and hospitals. “Geriatric and special-needs dentistry is not a specialty, but it should be,” Dr. Berkowitz said. “Unfortunately, dental health in the older population and among special-needs people is often neglected when caregivers are dealing with so many other issues.” 

Dr. Berkowitz, who now lives in Ross, took a circuitous route to becoming a dentist, entering dental school at the age of 38. In addition to teaching dental assisting in city high schools, she also taught at Pitt. “I knew if I didn’t go to dental school, I’d regret it.” 

After graduating from the University of Pittsburgh Dental School, she went to The Ohio State University for her General Practice residency. It was there that she found her niche–working with seniors and special-needs patients. “I liked working with seniors so much, my instructor let me run the program,” said Dr. Berkowitz.  

She also served in the U.S. Army Reserve from 1974 until her retirement in 2012. “I was teaching dental assisting in a high school when they said a colonel was coming, and I thought we were getting Kentucky fried chicken,” said Dr. Berkowitz joking about how she enlisted in the reserves. “It sounded interesting, and I thought, why not? It was the reserves and I could continue teaching . . . although I hated summer camp as a youngster.” She was deployed four times during Iraqi Freedom and Enduring Freedom, once to Iraq and three times to Kosovo—a total of 27 months.  

Her love for dentistry and her patients has taken her around the world. globe. While in Kosovo, she lectured at the dental school at the University of Prishtina and in private dental offices as well as teaching dental care to the local people—a deed that did not go unnoticed. She has been honored numerous times for her work, but two of those honors are particularly near and dear to her heart. “I received a Doctor Honoris Causa from the University of Prizren in Kosova. That same award was given to President William Clinton and U.K. Prime Minister Tony Blair. The other honor I treasure is being named the 2016 UPMC Caregiver Champion,” Dr. Berkowitz said. 

Dr. Berkowitz has lectured internationally on Geriatric Dentistry in such countries as Japan and Ukraine. She has been to five of the continents, having not yet gone to Australia and Antarctica. To honor her military service, the Jewish Military Museum in Washington, D.C., has asked to display her uniforms and other memorabilia. “I already have a uniform display at the Soldiers and Sailors Memorial Hall in Oakland and the Heinz History Center has many of my uniforms, medals and awards,” she said. 

In her spare time, she likes to ride her bicycle and fish and you guessed it—serve others. “I’ve read for the blind and print handicapped for 33 years, and this fall I will begin volunteering at two new venues as well as serving with Operation Safety Net one evening per week treating the homeless in Pittsburgh,” she said. 

Dr. Berkowitz has had such a full and interesting life, others urged her to write a book about her experiences. She published her autobiography, Live Life . . . Love Country, in 2014. It is available through Amazon.com. 

Although she loves her work and patients, she knows she should eventually retire. “I would love to find someone with the right temperament and dedication to dentistry to take over my practice. I really care about my patients,” said Dr. Berkowitz. 

 

 

By Marianne Reid Anderson

Golf is known as the game of a lifetime because you can literally learn to play at any age and play throughout your lifetime.

My husband and I learned to play golf later in life and have thoroughly enjoyed our time on the links.

To begin, you take a few lessons and get hold of some hand-me-down clubs. Then you hit the driving range to practice. Once you get the feel of the swing, hitting off the tee with wood clubs and the ground with iron clubs, note how far you hit the ball with each club in your bag.

Take a few more lessons in chipping and putting and you are ready to hit the links!

But before you go out, you need to learn a few rules of courtesy for play among your fellow golfers.

The most important rule as a beginning golfer, is that you will make mistakes and hit errant shots. If you watch golf on TV, you will see that even the professionals hit bad shots. So, the second thing to remember is that while a golf ball is very small, it is also very hard. Therefore, it is very important to yell “FORE!” very loudly when you hit an errant shot just as all golfers do. That is the way to warn your fellow golfers who are “Fore” of you, that a golf ball is heading their way. Likewise, if you hear “Fore!” be aware as if someone yelled “Heads-Up” or “Watch-Out!”

The second most important rule as a beginning golfer, is to keep up with the pace of play. This is a more important rule for golfers overall than an accurate score. So, at the beginning, you may need to “pick-up” somewhere along the hole and move on to the next rather than play the hole all the way to the end until you sink a putt into the hole. It is perfectly okay to “pick-up” and all fellow golfers will appreciate you being thoughtful to your fellow golfers and the teams behind you who also want to finish their rounds as well.

There are a few other rules that are mostly just politeness. For example, not to talk when someone is about to hit the ball. This courtesy is why TV golf announcers always whisper their commentary. Likewise, many golf courses have a dress code such as collared shirts and no jeans. While these may be staples in a man’s closet, ladies be sure and visit Gals On and Off the Green for the latest in golf apparel and so much more or browse and shop online at http://galsonandoffthegreen.com.

One of my favorite golf courses is Conley Resort & Golf in Butler County and its sister course Suncrest Golf Course. These courses are open and welcoming to golfers of all skill levels. Plus, together, golfers have the option to play as many as 36 holes of golf. This variety provides so many different types of holes that every golf round there has proven to be a fun day out for me and my fellow golfers and teammates.

To learn more about how to begin playing golf, visit http://www.pga.com/play-golf-america. To plan a golf round at Conley Resort & Golf, Suncrest Golf Course, or both, visit, http://www.play36holes.com.

 

 

 

 

 

 


irs_shutterstock_293152349BEWARE: Unknown Phone Callers 
Can Be Scam Artists
The IRS is urging the public to stay alert for scam phone calls!

The IRS continues to warn consumers to guard against scam phone calls from thieves intent on stealing their money or their identity. Criminals pose as the IRS to trick victims out of their money or personal information. Here are several tips to help you avoid being a victim of these scams:
• Scammers make unsolicited calls.  Thieves call taxpayers claiming to be IRS officials. They demand that the victim pay a bogus tax bill. They con the victim into sending cash, usually through a prepaid debit card or wire transfer. They may also leave “urgent” callback requests through phone “robo-calls,” or via phishing email.
• Callers try to scare their victims.  Many phone scams use threats to intimidate and bully a victim into paying. They may even threaten to arrest, deport or revoke the license of their victim if they don’t get the money.
• Scams use caller ID spoofing.  Scammers often alter caller ID to make it look like the IRS or another agency is calling. The callers use IRS titles and fake badge numbers to appear legitimate. They may use the victim’s name, address and other personal information to make the call sound official.
• Cons try new tricks all the time.  Some schemes provide an actual IRS address where they tell the victim to mail a receipt for the payment they make. Others use emails that contain a fake IRS document with a phone number or an email address for a reply. These scams often use official IRS letterhead in emails or regular mail that they send to their victims. They try these ploys to make the ruse look official.
• Scams cost victims over $23 million.  
The Treasury Inspector General for Tax Administration, or TIGTA, has received reports 
of about 736,000 scam contacts since October 2013. Nearly 4,550 victims have collectively paid over $23 million as a result of the scam.

The IRS will not:
• Call you to demand immediate payment. The IRS will not call you if you owe taxes without first sending you a bill in the mail.
• Demand that you pay taxes and not allow you to question or appeal the amount you owe.
• Require that you pay your taxes a certain way. 
For instance, require that you pay with a prepaid debit card.
• Ask for your credit or debit card numbers over the phone.
• Threaten to bring in police or other agencies to arrest you for not paying.

If you don’t owe taxes, or have no reason to think that you do:
• Do not give out any information. Hang up immediately.
• Contact TIGTA to report the call. Use their “IRS Impersonation Scam Reporting” web page. You can also call 800-366-4484.
• Report it to the Federal Trade Commission. Use the “FTC Complaint Assistant” on FTC.gov. Please add “IRS Telephone Scam” in the notes.

If you know you owe, or think you may 
owe tax:
Call the IRS at 800-829-1040. IRS workers can help you.


 

Franco Wants you to Stay Warm
Stay Warm This Winter Through Available Funding and Special Programs for You or your Elderly Parents
Stay Warm this Winter through Available Funding and Special Programs For You or Your Elderly Parents.
Whether you or your parents need assistance in paying the heating bill, Columbia Gas of Pennsylvania, Inc. and Peoples Natural Gas are partnering once again to promote the federal Low Income Home Energy Assistance Program (LIHEAP) along with special internal programs designed to help low-income customers with their winter heating bills.
With the assistance of NFL Hall of Famer and former Pittsburgh Steeler Franco Harris, who volunteers his time to serve as LIHEAP spokesperson, Columbia Gas and Peoples have worked together for more than two decades to provide important LIHEAP information to income-eligible customers to keep them safe and warm throughout the winter heating season.
“Forecasters are predicting another cold winter for western Pennsylvania. While the local, abundant supply of natural gas is keeping costs low, colder weather means customers will be using more natural gas to warm their homes,” said Morgan O’Brien, President and CEO of Peoples Natural Gas. “If you or someone you know is having trouble with a heating bill, help is available. Please apply for LIHEAP.”
LIHEAP is a federally funded program administered by the Pennsylvania Department of Public Welfare (DPW) that helps income-eligible families pay winter heating costs. The program provides a one-time grant to assist with paying home heating bills.
“We all know a friend, neighbor, or family member who may have fallen on tough times. Anyone who is having trouble paying their heating bills should find out if they are eligible for LIHEAP assistance,” said Franco Harris. “Let’s be sure those we care about stay safe and warm this winter by encouraging them to apply for LIHEAP as soon as possible.”
LIHEAP funds are limited. Columbia Gas and Peoples Natural Gas urge eligible home owners and renters to apply as soon as possible. Eligibility guidelines for LIHEAP change, and customers who may not have been eligible in the past are encouraged to reapply. The income eligibility limit for the 2014-2015 program is 150% of the federal poverty income guidelines. This means individuals with an annual income of up to $17,505 are eligible to apply. A family of four can earn an annual income of up to $35,775. LIHEAP closes on April 3, 2015 or earlier if funds run out.
Customers are encouraged to apply in any of the following ways:
  • Applying online through the Commonwealth of Pennsylvania Access to Social Service website (COMPASS) atwww.compass.state.pa.us,
  • Calling 1-866-827-1281.
  • Go to http://www.peoples-gas.com/liheap.aspx for more information and an online application.
  • Text “PA LIHEAP” to 898211 to receive a link to the online LIHEAP application directly on your SMART phone.
To apply, the utility customer must provide the following information:
  1. Names of all people in the household
  2. Birth dates for all people in the household
  3. Social Security numbers for all members of the household
  4. Proof of income for all members of the household
  5. A copy of a recent heating bill
LIHEAP is a federally funded program. However, additional programs may be available for you or your elderly parents on an internal level from your gas company to help pay for heating costs. Call the number on your gas bill to find out what programs are available and to learn if you or your elderly parents qualify, even if you miss eligibility for LIHEAP.
Together, we can stay warm this winter with this generous assistance for low-income friends and family.

Becoming a Snowbird
It’s more affordable than you think!
Becoming a snow bird is usually a multi-step process. Typically, you don’t just pack up and head south. Usually, you try things out a bit first – dipping in the big toe to see if the water is fine before jumping in head first.
Pittsburgher, Al Thomas, dreamt of becoming a snow bird for decades prior to his retirement, but worried if he could every possibly afford it. This, on his third year as a snow bird, and before he headed south to Florida for the harsh winter months, he was kind enough to sit down with me and describe how he made his dream come true.
“The first thing,” said Al, “is that you need to understand how different housing projects for retirees and snow birds are in Florida than here in Pennsylvania. While they are called, ‘mobile home villages’, they are really gated-communities where the ‘mobile homes’ look more like carriage homes, with perfectly manicured lawns, a club-house with tons of amenities and things to do, and easy access to shopping, restaurants, beaches and so much more. The inside of the homes are spacious, clean, come furnished right down to the silverware and even have luxury bathrooms and master suites.”
“By amenities,” continued Al, “I mean that in our village, the club house has a screened-in Olympic-size pool, shuffleboard courts, pool tables, exercise classes, card clubs, craft classes, dinners and pot lucks, just to name a few. Everyone acts like they are on vacation – which they are – so everyone is happy, active and gets along – the average snow bird, acts and looks at least 10-15 years younger than they are just by being there, enjoying themselves and enjoying life. They are all welcoming and inclusive. Then of course there is golf, fishing, kayaking, charter boats, bicycling, casinos, day and weekend cruises, really, the list is endless.”
“Initially,” Al explains, “I was going to head down after the holidays, rent a home for a couple months and check things out. But, as things happen and I was doing my research, a unit came on the market that was too good to be passed up and since I knew the owners, and knew they could be trusted, I purchased the home rather than rented and it has worked-out extremely well.”
“While I am in Florida, I have a security system, family and neighbors willing to keep an eye on my house here. In Florida, we can have guests stay at our place while we are there or not so those watching our home in Pittsburgh are welcome to come down to visit or use the place when we come back to Pittsburgh. Then when I am in Pittsburgh, the community has a ‘concierge’ who keeps an eye on my place there, turns over my car a few times a week and even picks us up at the airport. All total, being a snow bird costs about the same as me and my wife taking a cruise only once a year. Of course, I could spend a lot more, but why? There really is no need to have a vacation home as big as or bigger than my home in Pittsburgh.”
Being a gated-community for 55+ residents in Florida, there are a few rules known as covenants, for example, there is a limit of 2 pets, no motorcycles and children and grandchildren can stay up to two-weeks at a time for a total of thirty days per year. Depending on the village, the rules may vary.
Being a gated-community for 55+ residents in Florida, there are a few rules known as covenants, for example, there is a limit of 2 pets, no motorcycles and children and grandchildren can stay up to two-weeks at a time for a total of thirty days per year. Depending on the village, the rules may vary.
“An especially fun thing wintering in Florida is,” laughs Al, “is that everywhere you go, instead of the sports channels being on the TVs everyone watches the weather channels and laugh at all the snow, ice, shoveling, digging out, and freezing temperatures that we are getting to miss.”
The best way to begin becoming a snow bird and to enjoy the best of both worlds, is by signing up with Lenzner Tours. They are offering a great Daytona Beach 15-Day Oceanfront Suite package. This way, you could become a snow bird for 15 days this winter to try things out and then look into renting as a snow bird for a couple months next winter. The best part is that Lenzner Tours will drive you down to Florida. You can contact Lenzner Tours at 1-800-342-2349, email them atlcoachline@aol.com or visit their website at www.coachride.com to learn more.

Winter Safety Tips for You and Your Family
What to do if You Smell Gas
There are a number of steps you should immediately take if you think you smell natural gas. Below are tips on what to do – and what not to do – if you suspect a gas leak.
Do:
  • If you smell gas inside, do not investigate and immediately evacuate the area.
  • An odor of gas outside of your home or business should be reported just as you would report an inside odor.
  • If you suspect a gas leak outside, turn off and abandon any motorized equipment you might be using.
  • From a safe location, call 911 and Columbia Gas of Pennsylvania at 1-888-460-4332.
  • Warn others to stay away from the area.
  • Leave windows and doors in their current position.
  • If you detect a gas odor in your garage, do not start your car.
  • Remain outside until an emergency responder arrives to check on the source of the odor.
Don’t:
  • Do not operate anything that could cause a spark, including flipping a light switch, dialing a cell phone, turning on a flashlight or an appliance.
  • Do not try to find the leak yourself or operate pipeline valves.
It is important to look, listen and smell to recognize a possible natural gas leak and then take action. Below are a few guidelines to use if you suspect a gas leak outside your home:
  • Look – Bubbling water or dirt blowing from the ground near a natural gas line can indicate a release of natural gas from the underground pipeline.
  • Listen – If you hear a hissing, blowing or roaring sound that could indicate a potential hazard.
  • Smell – Natural gas is odorless and colorless, therefore, gas is infused with an odorant called “mercaptan” which smells like rotten eggs. Mercaptan is used as an early warning detection of a potential hazard.
Carbon Monoxide Safety
Because of faulty installation, malfunctioning appliances, or lack of ventilation, when natural gas does not burn up completely, it emits a byproduct – carbon monoxide (CO). It is a tasteless, odorless, non-corrosive gas when combustion takes place without sufficient oxygen. CO is very poisonous and can be lethal if allowed to accumulate. Ensure your home is heated safely this winter by adding a carbon monoxide detector. Much like when you suspect a natural gas leak, if you suspect a CO leak, evacuate and immediately call 911 and Columbia Gas of Pennsylvania’s 24-hour emergency hotline at 1-888-460-4332. For more information, go to www.ColumbiaGasPa.com/carbon-monoxide.